Have you ever wondered what makes a person so brilliant at selling on the phone? Okay some people have inborn talent but that's not the way most people get to become experts on the phone. "They study their profession until they get it right!" Yes you just have to read, listen and write down all your strongest points. Write down all your weakest points too. It's well worth it in the end because all this effort translates into dollars. One of the best books I've ever read on phone selling was "Making The Seller" at makingtheseller.com
Because it's written in a language that everyone can understand. After reading this book I literally got double the sales I got before and my sales manager couldn't believe my progress. I told him about the book and he bought a free copy for every member of the sales team. He's been thanking me for the last two weeks now!!!!
Congratualtions on doubling your sales, I bet the boss really is pleased with you. It is good that you found the help you needed in a book, and that you had the motivation to help yourself by improving on your sales techniques.