Hi there,
I think with any sales job be it field or tele there always comes a point where the mundane factor jumps in. As dog don points out it's the difference you make to others with the service or product you provide.
Also, this is where the good sales people begin to shine as it is tough out there to keep doing the same thing over and over again and sound professional at what your trying to provide without sounding board out of your tree.
You have to pick your self-up, dust yourself down and start again. Self-motivation is a big part of sales.
Sometimes going back to basics helps as you get complacent with the product as you have been doing it for so long you go into auto pilot with the pitch.
When training we are recorded and it is very surprising how much you do miss out from those early calls we all made.
If you used to do this they are worth a listen you’ll be surprised!!!!
h34r: